Free ground shipping only applies to customers in the U.S. All merchandise is shipped from City of Industry, CA 91748. Shipping is determined by the weight and destination.
Returns must be sent back to A La Femme within 7 days from the date your order was originally received. Please note that the Return Label is not pre-paid, therefore, you will be responsible for the return shipping cost. Shipping handling charges are NOT refundable. All returned items must be in the state you received them with all packaging, include the original tags still attached, and must be accompanied by the original invoice.
Instructions for a Return or Exchange: your package must include the original order invoice. Pack and seal your return merchandise securely and mail it to us. Once we receive your returned merchandise, we will issue a refund/exchange.
Mail the package to:
A La Femme
17595 Almahurst St #211
City of Industry, CA 91748